Our Story

A Little About Us

Home Care Solutions is a company that was destined to be founded. Tamara Sullivan was an empty nester in January of 1996 when she decided it was time to make a difference. Having worked in the medical field caring for seniors for most of her adult life, Sullivan had a great awareness of the need for quality care for the elderly. Most recently working for a durable medical equipment company, she was given the opportunity to gain experience in many areas of business. “The gentleman that I worked for was a unique entrepreneur and a seasoned businessman. When I expressed interest in owning my own company someday, he took his time and effort to teach me the things I would need to know in order to run a business,” Sullivan said.

With a desire to “do it better than anyone else”, Sullivan started Home Care Solutions with a partner but eventually bought him out as he pursued other ventures. It was with her partner of 20 years, the late George Zirnhelt, that the company was able to take off. With his astute knowledge of business, a keen foresight for future trends and a passion to succeed, the partnership flourished and Home Care Solutions was on a path to achieve its goals.

In its current evolutionary stage, Sullivan operates Home Care Solutions with a core of seven management staff and a team of over 60 certified Home Health Aides. The company provides live-in Home Health Aide assistance to the elderly in their homes within the eleven county Twin Cities area. “Our goal is to help elderly people ‘age in place’,” Sullivan explains with enthusiasm. “It is important that there is a choice available to them, to remain at home rather than having to move to an assisted living facility or be placed in a nursing home, when they get to the time that they need assistance.”

Home Care Solutions is unique in the home care field in that we specialize in providing live-in care, with the desire to be the premier provider of live-in care for the elderly. Sullivan and Zirnhelt felt strongly that there are many good reasons “specialties” are created, whether it be in the field of medicine, law, retail or any number of arenas, it produces a higher level of expertise and efficiency. With all the variables and details involved in providing a high quality of live-in home care services; it would take all of their time and focus to do it well. “We want decision-makers / families to rest easy knowing their parent, family member, or loved one is always in good hands when they depend on our agency to be responsible for care 24 hours a day,” Sullivan explains.

Specifically, Home Care Solutions provides the following services to our live-in and hourly Clients: assistance with all personal cares, meal preparation, medication reminders, light housekeeping, laundry, companionship and support; doing whatever it takes to keep our Client safe and comfortable in their own home. Services are provided to Clients that need custodial (ongoing) care, acute care after an accident or illness to get back on their feet, respite care for families that need a temporary caregiver, as well as end of life (Hospice) care.

Home Care Solutions offers an initial RN assessment at no charge. In addition, a nurse visit is made every two weeks to set up medications for each live-in client at no charge. We pay special attention to quality assurance and have a unique formalized plan to follow up each new case started on services. “We feel, in the many years we focused on providing exclusively live-in home care, we have identified the areas that need the time, attention and follow-up of the management staff”, Sullivan candidly shares. “We pay close attention to each new case to ensure that within the first critical weeks of service we identify potential issues so that we can address and resolve them as swiftly as possible.”

Home Care Solutions employs only certified Home Health Aides and completes background checks on all of our employees. Our motto is “We will not staff a caregiver in any home that we would not place in the home of our own parents”, explains Sullivan. Home Care Solutions is also fully bonded, licensed and insured as required by the State of Minnesota. Careful consideration is given when assigning caregivers to each Client. Every effort is made to choose truly compatible caregivers so that a bond can be formed with the Client. We strive to assure that there is a natural chemistry between the caregiver and the Client so the relationships will be positive for everyone involved. All too often in the home care industry there are complaints of a “revolving door” where many different caregivers come and go. Home Care Solutions strives to create more permanent staffing schedules with each Client by having just two primary caregivers, thus enabling trusting relationships to be created.

Home Care Solutions has experienced marked success in the many years since its inception and is positioned to experience continued growth in the future. We are conveniently located at 3390 Annapolis Ln Suite A in Plymouth, Minnesota. 55447. We would love to hear from you, please call us at 763-231-9000. Our fax number is 763-231-9004.

You may also contact us via E-mail: caremaster@aol.com; or, feel free to ask questions or send a message in our Contact us page.

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